1. Register IO for use of the VM RMI system

   In this section, an independent operator can sign up for our RMI system.

   1. The information below are required for registration.

      • VAT number

      • Business registration certificate

   2. A company representative can register only once.

   3. After company registration, an independent operator employee can sign up as your company employee.

   4. To sign up for our RMI system, the following step is required.

      1. Register

2. Register IO employee for use of the VM RMI system

   In this section, an independent operator employee can sign up for our RMI system.

   1. Your company has to be registered before you sign up.

   2. You can register after your company representative's permission.

   3. To sign up for our RMI system, the following step is required.

      1. Register

3. Maintain IO status

   In this section, an independent operator can modify his data.

   1. The following data can be changed without request.

      1. Password

      2. Language

      3. E-mail address

      4. Phone number

      5. Company information except the company name, business type and VAT number

      6. Invoicing information

   2. You need to make a request in our RMI system to modify other data.

   3. To change your information, the following steps are required.

      1. Login

      2. My account

      3. User information change

4. Maintain user status

   In this section, an independent operator employee can modify his data.

   1. The following data can be changed without request.

      1. Password

      2. Language

      3. E-mail address

      4. Phone number

   2. You need to make a request in our RMI system to modify other data.

   3. To change your information, the following steps are required.

      1. Login

      2. My account

      3. User information change

5. Request to delete the registration of an IO employee

   In this section, an independent operator can delete his employee in our RMI system.

   1. The data of the deleted employee will remain in our RMI system within a fixed period and it will be managed in accordance with GDPR.

   2. To delete an independent operator employee, the following steps are required.

      1. Login

      2. My account

      3. Employee management

6. Login to VM RMI system

   In this section, you can login to our RMI system if you are already registered.

7. Grant access to security-related RMI

   In this section, our RMI system checks whether you are a security certified user or not.

   1. Your security certificate has to be checked before using our diagnostic software related to the security functions. (Section 6.3 Integrated diagnostics and 7.1 Updating and replacing modules)

      1. Certified user : Basic + Special functions

      2. Non-certified user : Basic functions

   2. To check your security certificate issued by CAB or TC, the following steps are required.

      1. Login

      2. Security authentication

1. Subscription

   In this section, you can purchase subscriptions as follows to access the repair and maintenance information.

   1. Diagnostic software subscription
      - Our diagnostic software is offered in time based subscriptions per hour, day, week, month and year.

   2. Workshop manual subscription
      - Our workshop manual is offered in time based subscriptions per hour, day, week, month and year.

   3. You have to create and register the unique ID of your PC before purchasing subscriptions and accessing the repair and maintenance information.

   4. To purchase subscriptions, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

2. VM device

   In this section, you can have the detail information of the VM device.

   1. You can't purchase the products through our RMI system.

   2. To purchase the device and parts, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. VM device

      7. Contact the person in charge

1. Vehicle identification through use of the VIN

   In this section, you can identify a specific vehicle and vehicle summary of KG Mobility by entering VIN.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Vehicle identification

      8. Vehicle identification through use of the VIN

2. Vehicle type identification via product features

   In this section, you can check the vehicle types of KG Mobility by entering the part number or part name.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Vehicle identification

      8. Vehicle type identification via product features

3. Search stolen vehicle

   In this section, you can check if the vehicle is stolen vehicle by entering VIN.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Vehicle identification

      8. Search stolen vehicle

   3. You can also access to this menu through the quick button located on the main page of our RMI system.

1. Select information type

   For the convenience of the users, most of our menu categories are same as ISO 18541.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Provide selection methods for RMI

      8. Select information type

2. Search by standardized terms

   According to ISO 18541, we need to use standardized repair and maintenance information terminology.
   However, the standard glossary is not released and this use case is not implemented yet. We will develop this function as soon as we receive the standard glossary.

3. Navigate using product structure

   In this section, you can search for repair and maintenance information by using product structure.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Provide selection methods for RMI

      8. Navigate using product structure

4. Select by document identifier

   We do not support searching repair and maintenance information via a document identifier. Therefore, this use case is not implemented.

1. Workshop procedures

   In this section, the workshop procedures are divided into 4 groups as follows according to ISO 18541.

   1. General workshop procedures : Electronic manual type

      1. Service manual

      2. Electrical wiring diagram (EWD)

      3. Diagnosis guide (DG)

      4. Owner's manual (OM)

   2. Body repair procedures : Bulletin board type

      1. Available as a PDF file

      2. Storable and printable

   3. Temporary repair procedures : Not supported

   4. Preparation for PTI : Not supported

   1. General workshop procedures

      In this section, you can download and install the viewer program of the workshop manual.

      1. To have the information, you must to purchase subscription of our workshop manual.

      2. To gain access to this menu, the following steps are required.

         1. Login

         2. My account

         3. Equipment management

         4. PC UID registration

         5. Payment for RMI

         6. Workshop manual subscription

         7. Retrieve information packages

         8. Workshop procedures

         9. General workshop procedures

   2. Body repair procedures

      In this section, you can download and see the workshop manuals related to the body repair procedures.

      1. To have the information, you must purchase one subscription at least.

      2. To gain access to this menu, the following steps are required.

         1. Login

         2. My account

         3. Equipment management

         4. PC UID registration

         5. Payment for RMI

         6. Diagnostic software or workshop manual subscription

         7. Retrieve information packages

         8. Workshop procedures

         9. Body repair procedures

   3. Temporary repair procedures

      The function in this section is not supported.

   4. Preparation for PTI

      The function in this section is not supported.

2. Wiring diagrams

   In this section, you can check the wiring diagrams of each vehicle in our workshop manual.

   1. To have the information, you must purchase subscription of our workshop manual.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Workshop manual subscription

      7. Retrieve information packages

      8. Wiring diagrams

3. Technical service bulletin

   In this section, you can check the information the technical service bulletin.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Retrieve information packages

      8. Technical service bulletin

4. Recall information

   In this section, you can check the recall information of KG Mobility.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Retrieve information packages

      8. Recall information

5. Maintenance schedule

   In this section, you can access the information for the maintenance schedule. Documents are managed by the type of the vehicle on a bulletin board.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Retrieve information packages

      8. Maintenance schedule

6. Spare parts

   In this section, you can find out the information of the spare parts by groups, names and part numbers.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Retrieve information packages

      8. Spare parts

7. Accessories

   1. Accessory information factory fitted (included in general RMI)

      The function in this section is not supported.

   2. Accessory information partnered with a VM part number

      The function in this section is not supported.

   3. Fitting information for accessories with no VM part number

      The function in this section is not supported.

8. Labour times

   In this section, you can download the labour time guides organized by vehicle type.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Retrieve information packages

      8. Labour times

9. Converted vehicles

   The function in this section is not supported.

10. Special tools

    In this section, you can download the documents including the information of the special tools.

    1. To have the information, you must purchase one subscription at least.

    2. To gain access to this menu, the following steps are required.

       1. Login

       2. My account

       3. Equipment management

       4. PC UID registration

       5. Payment for RMI

       6. Diagnostic software or workshop manual subscription

       7. Retrieve information packages

       8. Special tools

1. DTC resolution

   In this section, you can access our workshop manual including the DTC resolution.

   1. Basically, the DTC list is available in the following 8 languages. However, the supported languages may change according to the policy of KG Mobility.

      1. English

      2. Chinese

      3. French

      4. German

      5. Russian

      6. Spanish

      7. Turkish

      8. Italian

   2. To have the information, you must purchase subscription of our workshop manual.

   3. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Workshop manual subscription

      7. Vehicle diagnostics

      8. DTC resolution

2. VM symptom resolution

   In this section, you can access our workshop manual as same as section 6.1 DTC resolution.
   Please, refer to the information and procedures mentioned in the section.

3. Integrated diagnostics

   In this section, two diagnostic methods are provided as follows.

   1. VM device with diagnostic software

   2. VCI with J2534 diagnostic software

   Do not forget using our diagnostic software after confirming that your VCI is a verified device in section 6.3.3 Diagnostic device information.

   1. VM device with diagnostic software

      In this section, you can install and run the diagnostic software if you are the user of the VM device called DSM.

      1. Make sure that the following data have to be saved in our RMI system before using the diagnostic software.

         1. Device serial number : This can be changed by yourself.

         2. PC UID : This can not be changed except for special reasons.

      2. A non-certified person has limited functions.

         1. Certified user : Not only basic functions but also security functions are available.

         2. Non-certified user : Only basic functions are available.

      3. To install and run the diagnostic software, you must purchase subscription of our diagnostic software.

      4. To gain access to this menu, the following steps are required.

         1. Login

         2. My account

         3. Equipment management

         4. PC UID registration

         5. Device serial number registration

         6. Payment for RMI

         7. Diagnostic software subscription

         8. Vehicle diagnostics

         9. Integrated diagnostics

         10. VM device with diagnostic software

   2. VCI with J2534 diagnostic software

      In this section, you can install and run the diagnostic software if you are a VCI user and want to use your device with the J2534 diagnostic software.

      1. Make sure that the following data have to be saved in our RMI system before using the diagnostic software.

         1. Device serial number : This can be changed by yourself.

         2. PC UID : This can not be changed except for special reasons.

      2. We do not provide a USB driver for a VCI user. Therefore, you need to visit the website of the VCI manufacturer and get the proper USB driver by yourself.

      3. A non-certified person has limited functions.

         1. Certified user : Not only basic functions but also security functions are available.

         2. Non-certified user : Only basic functions are available.

      4. To install and run the diagnostic software, you must purchase subscription of our diagnostic software.

      5. To gain access to this menu, the following steps are required.

         1. Login

         2. My account

         3. Equipment management

         4. PC UID registration

         5. Device serial number registration

         6. Payment for RMI

         7. Diagnostic software subscription

         8. Vehicle diagnostics

         9. Integrated diagnostics

         10. VCI with J2534 diagnostic software

   3. Diagnostic device information

      In this section, you can learn how to use our diagnostic software with the different devices and see the list including the verified VCIs.

      1. Be sure to check the verified devices through the list before using the J2534 diagnostic software.

      2. To have the information, you must purchase one subscription at least.

      3. To gain access to this menu, the following steps are required.

         1. Login

         2. My account

         3. Equipment management

         4. PC UID registration

         5. Payment for RMI

         6. Diagnostic software or workshop manual subscription

         7. Vehicle diagnostics

         8. Integrated diagnostics

         9. Diagnostic device information

1. Updating and replacing modules

   In this section, two diagnostic methods are provided as same as section 6.3 Integrated diagnostics.
   Please, refer to the information and procedures mentioned in the section.

   1. VM device with diagnostic software

      In this section, you can install and run the diagnostic software as same as section 6.3.1 VM device with diagnostic software if you are the user of the VM device called DSM. Please, refer to the information and procedures mentioned in the section.

   2. VCI with J2534 diagnostic software

      In this section, you can install and run the diagnostic software as same as section 6.3.2 VCI with J2534 diagnostic software if you are a VCI user and want to use your device with the J2534 diagnostic software.
      Please, refer to the information and procedures mentioned in the section.

   3. Diagnostic device information

      In this section, you can learn how to use our diagnostic software with the different devices and see the list including the verified VCIs as same as section 6.3.3. Diagnostic device information. Please, refer to the information and procedures mentioned in the section.

2. Tuning kit

   The function in this section is not supported.

In this section, you can check the electronic maintenance history by selecting the type of the vehicle and entering VIN.

1. To have the information, you must purchase one subscription at least.

2. To gain access to this menu, the following steps are required.

   1. Login

   2. My account

   3. Equipment management

   4. PC UID registration

   5. Payment for RMI

   6. Diagnostic software or workshop manual subscription

   7. Electronic maintenance history

1. Contact information

   In this section, you can have the contact information of the KG Mobility and RMI system administrators.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Repair assistance technical support

      8. Contact information

2. General Q&A

   In this section, you can ask the questions related to the vehicles and RMI systems and have the answers and best solutions through the Q&A bulletin board.

   1. To have more detail information or solve your problems through Q&A, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Repair assistance technical support

      8. General Q&A

1. Electronic tool information (Diagnostic, Reprogramming, VCI)

   In this section, the contact information related to the electronic tool can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Electronic tool information (Diagnostic, Reprogramming, VCI)

2. Test equipment and diagnostic tool manufacturers

   In this section, the contact information related to the test equipment and diagnostic tool can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Test equipment and diagnostic tool manufacturers

3. Training material (delegate information)

   In this section, the contact information related to the training material can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Training material (delegate information)

4. Redistributors

   In this section, the contact information related to the redistributors can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Redistributors

5. Republishers

   In this section, the contact information related to the republishers can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Republishers

6. Inspection and testing services

   In this section, the contact information related to the inspection and testing services can be found.

   1. To have the contact information and start discussing about commercial negotiations, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Request contact for specific RMI

      8. Inspection and testing services

7. Alternative fuels retrofit systems

   The function in this section is not supported.

8. Engine and components remanufacturing

   The function in this section is not supported.

9. Component and parts manufacturers

   The function in this section is not supported.

10. Validation of independently developed non-proprietary VCIs

    The function in this section is not supported.

1. Offline training

   In this section, you can have the information about training courses and schedules.
   Basically, training is held once a year at the head office in Korea. Please, contact the person in charge if you would like to participate in the training.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. Courses and training information

      8. Offline training

2. Online training

   This function in this section is currently in preparation.

1. Documentation

   In this section, you can download the documents, which are disrelated to our categories, and get the information
   such as the manual of the alcohol interlock and the list of the stolen vehicles.

   1. To gain access to this menu, the following steps are required.

      1. Login

      2. Download center

      3. Documentation

1. Notice

   In this section, you can hear about various news and information of the RMI system.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. General information

      8. Notice

   3. You can also access to this menu through the quick button located on the main page of our RMI system.

2. Owner's manual

   In this section, you can download the owner's manuals.

   1. To download the manuals, you must purchase one subscription at least.

   2. You can have the manuals in many different languages. However, the supported languages may change according to the policy of KG Mobility.

      1. Arabic

      2. English

      3. French

      4. Germany

      5. Italian

      6. Portuguese

      7. Russian

      8. Spanish

   3. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. General information

      8. Owner's manual

3. Technical information

   In this section, you can have the technical information such as

   • Troubleshooting, repair and replacement guide
   • Malfunction solution
   • Specifications of oil, wheel alignment and color

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. General information

      8. Technical information

4. SIW material

   In this section, you can know about how to use the SIW application software and get solutions to common problems.

   1. To have the information, you must purchase one subscription at least.

   2. To gain access to this menu, the following steps are required.

      1. Login

      2. My account

      3. Equipment management

      4. PC UID registration

      5. Payment for RMI

      6. Diagnostic software or workshop manual subscription

      7. General information

      8. SIW material

5. Movie clip

   This function in this section is currently in preparation.